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The team at Leicester Museums and Galleries are in the running for VisitEngland’s Tourism Superstar 2025 and voting is now open!
The team are among 10 national finalists who have been selected for providing unforgettable visitor experience. The annual awards, now in their 13th year, seek to find the unsung heroes of English Tourism and this is Leicester and Leicestershire’s third nomination in the past four years! You can vote for Leicester Museums and Galleries on the VisitEngland website until 22 March 2025.
Meet the team!
The team at Leicester Museums & Galleries were selected for their dedication to promoting Leicester’s history and heritage, while bringing their own fantastic personalities and specialist knowledge to what they do. Featured members of the team include King Richard III Visitor Centre Customer Service Assistant, Ranjit Chaggar, whose Instagram page is full of beautiful images of Leicester which are used across social media and in promotional materials.
Customer Service Assistant Joe Robey is the team’s local ‘Sword Master’, delivering exciting visitor engagement activities and talks on medieval armour and weapons.
The Digital Team, led by Kerem Cetindamar, works to broaden access to both the museum venues and websites. They have done this through introducing British Sign Language welcome videos at two museum sites, including subtitles on all of their video content and developing audio descriptive galley guides for visitors with sight impairment.
More than 400 volunteers from the local community work with the team to provide a deep and personal knowledge of the local area. Managed by Cat Hallsworth, teams of volunteers lead visitors through the incredible history of some of the city’s most fascinating buildings, uncovering incredible stories from more than 600 years of local history. A volunteer-led project scanning and recording archive photographs has brough more than 100,000 photos back into the public eye, images that have never been seen in public before. The Volunteer Skills Development Programme has helped local young people looking to move into work develop much needed skills.
The team as a whole work collaboratively with all of Leicester's heritage institutions and as the visible face of ‘Visit Leicester’ are dedicated to promoting the historical significance of the city and county to visitors and tourists. This is particularly true of the front of house staff at King Richard III Visitor Centre who double as the Visit Leicester Information Centre, which is where many tourists make their first stop on their visit to Leicester.
Proud to be representing Leicester
Joanna Jones, Head of Arts & Museums at Leicester City Council said: “We’re so proud to be representing Leicester and Leicestershire in this year’s Tourism Superstar competition. We’re up against some amazing competitors from the whole of England’s tourism industry, so really need the votes from our friends, colleagues, visitors, supporters and local residents!”
VisitEngland Director Andrew Stokes said: “Tourism Superstar is all about finding the real stars in our industry and shining the spotlight on the people who go above and beyond to make visits to our wonderful attractions and destination truly memorable.
“The competition also showcases how varied and diverse tourism is across England. From curating incredible experiences for visitors at our museums, art galleries and animal conservation attractions to volunteers bringing heritage to life through story-telling, these finalists are already superstars who go out of their way to provide an outstanding welcome and who deliver for all.
“Please do check out the videos, vote for your favourite and be part of deciding who will take the VisitEngland Tourism Superstar 2025 crown.”
CAST YOUR VOTE NOW!
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